Imagine the value of a fully staffed IT department at a fraction of the cost. Our Managed IT Support Services provides a solution tailored specifically for small to midsize businesses that wish to focus their efforts on their core business without the distraction and added costs of managing an IT department.
Our dedicated staff utilizes the most advanced remote monitoring and asset management tools available. Managed‑IT proactively monitors and manages your network to protect and defend against hackers, viruses and spyware while ensuring uptime, productivity and efficiency.
Managed‑IT oversees your day‑to‑day I.T. needs while providing strategic guidance to make sure you get the most from your I.T. investments, all this for a fixed monthly fee.
Our best practice technology is designed to keep your systems running at their optimum level and provide protection from hardware failure or threats to your data both internally and externally. Our support plans include:
- Solid data back‑up and recovery strategy
- Keeping your systems up to current operating standards
- Virus solution that protects the server and workstations
- Surge protection for your backbone devices and UPS for Servers
- Automated patch management to all connected equipment
- Firewall configured correctly and tested
When a problem does occur, we are always there to help, our technology lets us remotely shadow your employee’s issues on their request so that we can quickly see, identify and resolve the problem. If we are unable to solve the issue remotely we will arrive on‑site as needed and stay until the problem is fully resolved.
Our technicians are highly trained and certified, typically in multiple technologies, and they are especially talented at working with people who would rather remain non-technical.
And remember, all this is included in the flat monthly fee.